Privacy Policy

1. Introduction

Knowledge Empower Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website knowledge-empower.com or use our services.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Demographic information (age, location, investment experience)
• Payment and billing information for course purchases
• Communication preferences and subscription choices
• Course progress and assessment results

2.2 Technical Information

We automatically collect certain technical information:

• IP address and browser information
• Device type, operating system, and screen resolution
• Website usage patterns and navigation paths
• Cookies and similar tracking technologies
• Referral sources and search terms

3. How We Use Your Information

We use your information for the following purposes:

• Providing educational services and course content
• Processing payments and managing subscriptions
• Sending newsletters and educational content
• Personalizing your learning experience
• Improving our website and services
• Compliance with legal obligations
• Fraud prevention and security measures

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and providing services
• Legal Requirements: When required by law, court order, or government investigation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific sharing

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and improve performance
• Marketing Cookies: Used to deliver relevant advertisements and content

You can manage cookie preferences through our cookie banner or browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Access controls and employee training
• Incident response procedures

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: While your account is active and for 7 years after closure
• Course records: For the duration of your enrollment and 7 years thereafter
• Marketing communications: Until you unsubscribe or withdraw consent
• Technical data: Typically 24-36 months unless required for security purposes

8. Your Rights

Under Canadian privacy law, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Withdrawal: Withdraw consent for certain processing activities
• Portability: Request transfer of your data in certain circumstances
• Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, contact us at [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your personal information in accordance with Canadian privacy standards.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services constitutes acceptance of the revised policy.

13. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: